[{"data":1,"prerenderedAt":402},["ShallowReactive",2],{"privacy":3},{"id":4,"title":5,"body":6,"description":19,"extension":395,"meta":396,"navigation":397,"path":398,"seo":399,"stem":400,"__hash__":401},"content/privacy.md","Privacy Policy",{"type":7,"value":8,"toc":391},"minimark",[9,13,20,23,30,33,36,40,43,46,48,52,55,80,83,85,89,92,106,108,112,115,141,143,147,150,176,178,182,185,188,191,193,197,200,203,206,208,212,215,229,232,234,238,241,243,247,250,264,267,269,273,276,279,281,285,288,311,314,317,319,323,326,329,332,334,338,341,343,347,350,353,355,359,362,365,367,371,374],[10,11,5],"h1",{"id":12},"privacy-policy",[14,15,16],"p",{},[17,18,19],"strong",{},"Switching.info",[14,21,22],{},"Last Updated: 8th April 2026",[14,24,25,26,29],{},"Switching.info (“SI”, “we”, “our”, or “us”) is operated by ",[17,27,28],{},"Daniel Winfield",", acting as an individual based in the United Kingdom.",[14,31,32],{},"This Privacy Policy explains how we collect, use, store, and protect personal data when you use the Switching.info website and related services.",[34,35],"hr",{},[10,37,39],{"id":38},"_1-about-switchinginfo","1. About Switching.info",[14,41,42],{},"Switching.info is a public directory of companies involved in providing Internet access services and telephony services.",[14,44,45],{},"The primary purpose of the service is to provide a directory of essential information for gaining providers to locate and contact the losing provider to initiate the switching process. It also helps end users of telecommunications services understand how to switch between service providers.",[34,47],{},[10,49,51],{"id":50},"_2-the-personal-data-we-may-collect","2. The Personal Data We May Collect",[14,53,54],{},"Depending on how you use Switching.info, we may collect and process:",[56,57,58,62,65,68,71,74,77],"ul",{},[59,60,61],"li",{},"contact details, such as name and email address;",[59,63,64],{},"company details submitted in connection with a listing;",[59,66,67],{},"account or authentication information, if login functionality is provided;",[59,69,70],{},"communications you send to us;",[59,72,73],{},"technical data, such as IP address, browser type, device information, and basic server logs;",[59,75,76],{},"usage data relating to how the website is accessed and used;",[59,78,79],{},"cookie and similar technology data, where used.",[14,81,82],{},"We do not intentionally collect special category personal data through the normal operation of the service.",[34,84],{},[10,86,88],{"id":87},"_3-how-we-collect-personal-data","3. How We Collect Personal Data",[14,90,91],{},"We may collect personal data:",[56,93,94,97,100,103],{},[59,95,96],{},"directly from you when you submit a listing, contact us, or interact with the service;",[59,98,99],{},"from authorised representatives of telecommunications providers;",[59,101,102],{},"automatically through server logs, security systems, and website technologies;",[59,104,105],{},"from publicly available company webpages where relevant to the operation of the directory.",[34,107],{},[10,109,111],{"id":110},"_4-how-we-use-personal-data","4. How We Use Personal Data",[14,113,114],{},"We use personal data for the following purposes:",[56,116,117,120,123,126,129,132,135,138],{},[59,118,119],{},"to operate, maintain, and improve Switching.info;",[59,121,122],{},"to review, publish, manage, and remove directory listings;",[59,124,125],{},"to communicate with companies about listings or submissions;",[59,127,128],{},"to authenticate users or verify email addresses where relevant;",[59,130,131],{},"to protect the service against misuse, abuse, fraud, or unauthorised access;",[59,133,134],{},"to monitor performance, diagnose technical issues, and maintain security;",[59,136,137],{},"to comply with legal obligations;",[59,139,140],{},"to enforce our Terms of Service and protect our legal rights.",[34,142],{},[10,144,146],{"id":145},"_5-lawful-bases-for-processing","5. Lawful Bases for Processing",[14,148,149],{},"Where UK data protection law applies, we rely on one or more of the following lawful bases:",[56,151,152,158,164,170],{},[59,153,154,157],{},[17,155,156],{},"Legitimate interests"," — to operate and improve the directory, maintain listings, prevent abuse, secure the service, and communicate in relation to genuine service administration;",[59,159,160,163],{},[17,161,162],{},"Contract"," — where processing is necessary to provide services requested by you;",[59,165,166,169],{},[17,167,168],{},"Legal obligation"," — where we need to process data to comply with applicable law;",[59,171,172,175],{},[17,173,174],{},"Consent"," — where required, including for any non-essential cookies or similar technologies.",[34,177],{},[10,179,181],{"id":180},"_6-directory-listings-and-public-information","6. Directory Listings and Public Information",[14,183,184],{},"If you submit listing information on behalf of a company, some of that information may be published publicly as part of the Switching.info directory.",[14,186,187],{},"This may include company identity information, switching-related process information, URLs, and other business contact or operational details relevant to the directory.",[14,189,190],{},"You should not submit personal data that is unnecessary for the purpose of creating or maintaining a listing.",[34,192],{},[10,194,196],{"id":195},"_7-switching-url-content","7. Switching URL Content",[14,198,199],{},"As part of operating the service, Switching.info may access, read, parse, analyse, and store content from a company’s Switching URL Landing Page where that content is relevant to switching information.",[14,201,202],{},"This may include storing excerpts, copies, or snapshots of relevant content for indexing, validation, search, maintenance, and service quality purposes.",[14,204,205],{},"Where such content includes personal data, we will process it only insofar as reasonably necessary for the operation of the service.",[34,207],{},[10,209,211],{"id":210},"_8-sharing-of-personal-data","8. Sharing of Personal Data",[14,213,214],{},"We may share personal data where necessary with:",[56,216,217,220,223,226],{},[59,218,219],{},"service providers who help us operate the website or supporting infrastructure;",[59,221,222],{},"hosting, email, analytics, or security providers;",[59,224,225],{},"professional advisers where reasonably necessary;",[59,227,228],{},"regulators, law enforcement, courts, or public authorities where required by law or where necessary to establish, exercise, or defend legal claims.",[14,230,231],{},"We do not sell personal data.",[34,233],{},[10,235,237],{"id":236},"_9-international-transfers","9. International Transfers",[14,239,240],{},"Where personal data is transferred outside the United Kingdom, we will take reasonable steps to ensure appropriate safeguards are in place where required by law.",[34,242],{},[10,244,246],{"id":245},"_10-retention","10. Retention",[14,248,249],{},"We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:",[56,251,252,255,258,261],{},[59,253,254],{},"operate and maintain the service;",[59,256,257],{},"maintain records of submissions and listing changes;",[59,259,260],{},"deal with disputes, complaints, or legal issues;",[59,262,263],{},"meet legal, regulatory, tax, accounting, or security requirements.",[14,265,266],{},"Where we cannot specify an exact retention period, we will determine retention by reference to the nature of the data, the purpose for which it was collected, and any legal or operational need to keep it.",[34,268],{},[10,270,272],{"id":271},"_11-security","11. Security",[14,274,275],{},"We take reasonable technical and organisational measures to help protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.",[14,277,278],{},"However, no system can be guaranteed to be completely secure.",[34,280],{},[10,282,284],{"id":283},"_12-your-rights","12. Your Rights",[14,286,287],{},"Subject to applicable law, individuals may have rights to:",[56,289,290,293,296,299,302,305,308],{},[59,291,292],{},"request access to their personal data;",[59,294,295],{},"request correction of inaccurate personal data;",[59,297,298],{},"request erasure of personal data;",[59,300,301],{},"request restriction of processing;",[59,303,304],{},"object to certain processing;",[59,306,307],{},"request data portability, where applicable;",[59,309,310],{},"withdraw consent where consent is the basis relied on.",[14,312,313],{},"To exercise these rights, contact us using the details below.",[14,315,316],{},"You may also have the right to complain to the UK Information Commissioner’s Office (ICO).",[34,318],{},[10,320,322],{"id":321},"_13-cookies-and-similar-technologies","13. Cookies and Similar Technologies",[14,324,325],{},"Switching.info may use cookies or similar technologies for essential website functions and, if implemented, analytics or related functionality.",[14,327,328],{},"Where non-essential cookies or similar technologies are used, we will seek consent where required.",[14,330,331],{},"You can also control cookies through your browser settings, though some site functionality may be affected.",[34,333],{},[10,335,337],{"id":336},"_14-children","14. Children",[14,339,340],{},"Switching.info is not intended for children, and we do not knowingly collect personal data from children.",[34,342],{},[10,344,346],{"id":345},"_15-third-party-links","15. Third-Party Links",[14,348,349],{},"The website may include links to third-party websites, including Switching URL Landing Pages operated by listed companies.",[14,351,352],{},"We are not responsible for the privacy practices of those third-party websites.",[34,354],{},[10,356,358],{"id":357},"_16-changes-to-this-privacy-policy","16. Changes to this Privacy Policy",[14,360,361],{},"We may update this Privacy Policy from time to time.",[14,363,364],{},"Any updated version will be posted on the website with a revised “Last Updated” date.",[34,366],{},[10,368,370],{"id":369},"_17-contact","17. Contact",[14,372,373],{},"If you have questions about this Privacy Policy or wish to exercise your rights, please contact:",[14,375,376,378,381,383,385,386],{},[17,377,28],{},[379,380],"br",{},[17,382,19],{},[379,384],{},"\nEmail: ",[387,388,390],"a",{"href":389},"mailto:legal@switching.info","legal@switching.info",{"title":392,"searchDepth":393,"depth":393,"links":394},"",2,[],"md",{},true,"/privacy",{"title":5,"description":19},"privacy","-kIR3_Fxv1pQeVdabqSZpCBjCePYlfXPfSwo0lAsY94",1775815951678]