Terms of Service

Switching.info

Last Updated: 8th April 2026

Welcome to Switching.info (“SI”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern access to and use of the Switching.info website and directory service.

Switching.info is operated by Daniel Winfield, acting as an individual based in the United Kingdom.

By accessing or using Switching.info, you agree to be bound by these Terms.

Definitions

For the purposes of these Terms:

  • "Switching URL" means the web address provided by a company that links to information about its switching process.
  • "Switching URL Landing Page" means the publicly accessible page located at the Switching URL.

1. Purpose of the Service

Switching.info is a public directory of companies that provide Internet access services and telephony services.

The primary purpose of the service is to provide a directory of essential information for gaining providers to locate and contact the losing provider to initiate the switching process. It also helps end users of telecommunications services understand how to switch between service providers.

Companies listed in the directory may publish information describing their switching processes to assist consumers and businesses considering switching providers.

2. Directory Listings

Only telecommunications providers themselves, or individuals authorised to act on their behalf, may submit information to be included in the Switching.info directory.

Listings are intended to provide process-related information regarding switching between telecommunications providers.

Switching.info does not permit third parties to create listings on behalf of companies without proper authorisation.

Each listing includes a Switching URL, which links to a page on the provider’s own website that contains further details regarding their switching processes.

3. Switching URL Requirements

Each company listed on Switching.info must provide a Switching URL.

The page reached via this link is referred to as the Switching URL Landing Page.

The Switching URL Landing Page must:

  • Be publicly accessible
  • Not require authentication, login, registration, or any gated process
  • Contain clear information describing the company’s switching process
  • Communicate key information in plain English
  • Where applicable, reference industry-defined switching processes
  • Include links to additional authoritative sources where relevant

The Switching URL Landing Page must exist primarily to communicate switching process information.

It must not be used primarily for sales, marketing, advertising, or promotional purposes unrelated to explaining switching processes.

4. Information Accuracy and Responsibility

Companies submitting information to Switching.info are solely responsible for:

  • The accuracy of the information they provide
  • The timeliness and maintenance of their listing
  • Ensuring the Switching URL Landing Page remains current and accessible

Switching.info does not verify, validate, or certify the switching processes described by listed companies.

Inclusion in the directory does not constitute endorsement, approval, or validation of a company’s switching procedures or regulatory compliance.

Companies remain solely responsible for delivering any switching processes they claim to support, including those required by law or regulation.

5. Ownership of Submitted Information

By submitting information to Switching.info, companies grant Switching.info a perpetual, irrevocable, worldwide, royalty-free license to:

  • Store submitted information
  • Modify formatting and presentation
  • Publish and display the information
  • Use the information as part of the Switching.info service

Switching.info may retain submitted information even if a listing is later removed from public display.

Companies represent and warrant that they have the right to submit such information and that its use by Switching.info will not infringe the rights of any third party.

Companies agree to indemnify and hold harmless Switching.info and Daniel Winfield against any claims, damages, liabilities, or expenses arising from the content they submit.

6. Use of Switching URL Content

Companies submitting listings grant Switching.info permission to:

  • Access the Switching URL Landing Page
  • Read, parse, and analyze the content on that page
  • Extract switching-related information
  • Re-publish summaries or structured information relating to switching

This permission allows Switching.info to:

  • Validate directory entries
  • Index switching information
  • Provide search results within the Switching.info service

Switching.info may use automated systems, including artificial intelligence or deterministic systems, to retrieve and process content from Switching URL Landing Pages.

Switching.info may also store, cache, and retain excerpts, copies, or snapshots of Switching URL Landing Page content for the purpose of operating, maintaining, and improving the service.

Switching.info will take reasonable measures to minimize automated requests and avoid unnecessary load on provider infrastructure.

7. Removal of Listings

Switching.info reserves the right to remove or modify listings at its sole discretion.

Reasons for removal may include, but are not limited to:

  • Listings that do not support the purpose of communicating switching processes
  • Switching URLs that do not meet the requirements of these Terms
  • Companies that cease trading
  • Content considered misleading or inconsistent with the intent of the directory

All removal decisions are made solely by Switching.info.

Switching.info may remove or modify listings at any time, with or without notice.

8. Acceptable Use of the Directory

The Switching.info directory is intended for use by individual human users accessing the website via a standard web browser.

Users may access the information solely for the purpose of understanding telecommunications switching processes.

Except as expressly permitted by Switching.info, users may not:

  • Scrape or harvest data from the website
  • Use automated tools, bots, or crawlers (except for recognised search engines)
  • Extract or republish directory data
  • Use the information for training artificial intelligence systems
  • Use the data within other software applications
  • Create derivative databases
  • Republish the information elsewhere

Recognised search engines are permitted to crawl the site solely for the purpose of indexing publicly available pages.

9. AI and Automated Data Extraction

The collection, reproduction, summarization, or redistribution of Switching.info data using AI systems, automated tools, or indirect methods such as AI-generated summaries is prohibited.

This restriction applies to both direct scraping and indirect extraction through third-party services.

The only permitted use of the directory is human end users accessing the information for the purpose of understanding switching processes.

10. Data Licensing

Licenses to access or use Switching.info data for commercial, research, integration, or automated purposes may be available upon request.

Organizations wishing to use the data beyond the permitted use described in these Terms must contact Switching.info to obtain an appropriate license.

11. Intellectual Property

The name "Switching.info", associated branding, and any logos used on the site are the intellectual property of Switching.info.

No rights are granted to use, reproduce, distribute, or modify these assets without prior written permission.

Any requests for use must be submitted to Switching.info for approval.

12. No Warranty

Switching.info provides the directory “as is” and “as available.”

We make no representations or warranties regarding:

  • The accuracy of listings
  • The completeness of information
  • The reliability of switching processes described
  • The continued availability of listed companies or services

Users rely on the information provided at their own risk.

13. Limitation of Liability

To the fullest extent permitted by law, all liability of Switching.info and Daniel Winfield is excluded for any:

  • Loss
  • Damage
  • Service interruption
  • Business loss
  • Switching failure
  • Disputes between service providers and customers

arising from the use of the Switching.info directory.

14. Changes to the Service or Terms

Switching.info may modify these Terms at any time.

Updated Terms will be posted on the Switching.info website.

Continued use of the service after changes are published constitutes acceptance of the revised Terms.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

16. Regulatory Disclaimer

Switching.info is an informational directory only.

It does not provide regulatory, legal, or compliance advice. It is not affiliated with or endorsed by any regulatory authority.

Companies and users should refer to applicable regulatory bodies and legal advisors for guidance on switching processes and obligations.

17. Abuse and Enforcement

Switching.info reserves the right to take reasonable measures to protect the service from abuse, including but not limited to:

  • Blocking IP addresses
  • Rate limiting access
  • Restricting or denying access to users or systems

18. Contact

For licensing requests or questions regarding these Terms, please contact:

Daniel Winfield
Switching.info
Email: legal@switching.info